Health & Safety Update:

Due to travel restrictions on artists and conductors, and the distancing necessary to ensure our musicians’ safety, there will be changes to originally announced 2020–21 Season programming. Our conductors and artistic staff are planning a reimagined season that retains the spirit of each originally announced program, while offering the chance to explore some fantastic repertoire that you’ll only get to hear this season. Updated programming will be announced on an ongoing basis. Ticket holders may exchange into an upcoming 20–21 performance, donate the value of their ticket(s), or receive a voucher for future use. Learn more

Safety at Jones Hall | Houston Symphony


 

Planning Your Visit

Sixty-six foot ceilings, scarlet carpet, teakwood, and travertine marble greet visitors to Jones Hall, the home of the Houston Symphony. Located at 615 Louisiana Street in the heart of Houston’s downtown Theater District, our theater has a uniquely-designed movable ceiling that enables the auditorium to literally shrink or expand from 2,167 to 2,912 seats.

Ticket FAQs: Use this link for detailed ticket policies and information.
 

CONCERT VENUES

Our permanent home is Jones Hall for the Performing Arts, located in the heart of Houston’s thriving Theater District. We also perform regularly at the Cynthia Woods Mitchell Pavilion and Miller Outdoor Theatre, among other locations throughout Greater Houston.

We open doors one hour before the start of each performance.

Health & Safety Update:
All upcoming performances that include in-person audiences will have greatly reduced attendance, along with social distancing of at least 6 feet between each household.  Learn more about our Health & Safety plan

You may find directions and parking information for all concert locations at the link below.

Directions & Parking

Absolutely. The safety of our patrons is of the utmost importance to us. If you would like a security escort to your car, simply notify any usher or our front of house manager, and we will happily arrange this for you.

The Patron Services Center is open Monday through Saturday, from 12 noon to 6 p.m., at its location in the courtyard of Jones Hall or by phone at 713.224.7575.

Health & Safety Update:
Tickets are no longer being held at Will Call. We highly recommend patrons elect to have their tickets electronically delivered via email. These tickets may be printed from home or scanned directly from a mobile device. Alternatively, tickets purchased in advance of a performance can be mailed. Learn more about our Health & Safety plan

Street-level entrances provide access to the main lobby from Louisiana Street and the side entrance on Texas Avenue. The courtyard entrance is accessible through the tunnel from the Theater District Parking Garage.

Health & Safety Update:
Entry into Jones Hall will be staggered based on seating location. We will inform you of your arrival time prior to the concert. Upon arrival, you will be asked to form a socially distanced line outside the entrance. An usher will let you know when it’s your turn to go in. Learn more about our Health & Safety plan

Restrooms in Jones Hall are located throughout the building, including the courtyard, mezzanine, and balcony levels.

 

CONCERT ETIQUETTE, SEATING AND SOCIAL MEDIA

We want your concert experience to be as relaxing and enjoyable as possible. You will see patrons in formal attire, business casual, and everything in between.

Unfortunately, we do not allow any audio or recording devices during a performance.

Though we encourage the use of social media before or after a performance, patrons may not use their phones during a performance.

Each performance typically allows for late seating, which is scheduled in intervals and determined by the conductor. Our ushers and front of house manager will instruct you on when late seating is allowed.

Health & Safety Update:
The Encore Café, in-hall bars, and drinking fountains, are closed at this time. Learn more about the concert experience

For Classical Series performances, holding applause between movements is considered respectful of the performers’ concentration and mindful of musical continuity. The conductor generally signals when a piece is over by putting his or her arms down and turning to the audience.

Yes! Kids ages 6 and older are welcome at all Houston Symphony events. Children of all ages, including infants, are welcome at BBVA Family Concert Series performances. All patrons must have a ticket when entering a concert venue.

Health & Safety Update:
A face covering is required for entry into Jones Hall and any audience member should be prepared to wear a mask covering their nose and mouth at all times. If this is not possible for any patron, we would love to accommodate your party via livestream. Learn more about our Health & Safety plan

Unfortunately, we are unable to accommodate requests for autographs. However, patrons are allowed to wait outside at the stage door on Texas Ave.

 

THE PATRON EXPERIENCE

Health & Safety Update:
Musical Ambassador Carlos Andrés Botero hosts Prelude discussion live on Zoom. Livestream ticket holders get a link to learn more about the musicians and the night’s repertoire. Prelude pre-concert discussions are held at 7:30 p.m. on Saturdays prior to each Classical Series concert. Due to social distancing requirements, we cannot accommodate in-person Prelude at this time.

You may purchase Houston Symphony recordings online using the link below.

Browse Symphony Store

Health & Safety Update:
The Encore Café, in-hall bars, and drinking fountains, are closed at this time.

Alternatively, if you would like to eat outside of the hall, you may visit nearby restaurants and cafes (e.g. Birraporetti’s, Perbacco, the Lancaster Hotel Bistro, as well as many options along Main St. and in the GreenStreet Downtown development).

Wheelchair-accessible seats within Jones Hall are available. For help with ticket purchases including buying wheelchair-accessible seats, please contact our Patron Services Center at 713.224.7575, 12 noon–6 p.m., Monday–Saturday.

Houston First Corporation offers free access to Aira, an app and optional wearable device to aid blind and low-vision people conduct tasks and navigate public spaces with enhanced ease and independence.

In an effort to increase accessibility, Houston First has partnered with Aira to cover the cost of any minutes used through the service within Jones Hall for the Performing Arts.

 

CONCERT SERIES AND PROGRAMMING

Health & Safety Update:
We recognize that some patrons may not feel comfortable attending in person at this time, and we are committed to bringing live music to you, wherever you are. Livestream packages are available for each concert series. Browse livestream packages

As part of our mission to be relevant and accessible to all audiences, we offer the following concert series:

Our specials are typically one- or two-night events and are not part of subscription packages.

Classical, POPS, and Family performances are programmed during the season, from September to May. We typically offer FREE Neighborhood Concerts in June, as well as our annual ExxonMobil Summer Symphony Nights at Miller Outdoor Theatre.

We’re proud to offer a wide assortment of programs for all audiences each season, including classical music, classic rock, movies on the big screen, video game music—and everything in between! Film with live orchestra (e.g.,Harry Potter, Raiders of the Lost Ark) and “Music of” (e.g., Prince, Led Zeppelin) programs may be presented throughout the season and in the summer. Check our concert calendar, and be sure to join our email list for the most up-to-date concert information!

 

PATRON COMMUNICATIONS

If a concert is affected by bad weather, you will receive a call and email. Patrons are also encouraged to check our Facebook, Twitter, and Instagram for up-to-the-minute updates.

We highly encourage you to subscribe to our email list for information on upcoming concerts, promotions, etc!

Patrons are also encouraged to check our Facebook, Twitter, and Instagram for up-to-the-minute updates.

It’s important that we maintain accurate records of your contact information. If anything changes, please notify our Patron Services Center by calling 713.224.7575 during operating hours: Monday–Saturday, 12 noon–6 p.m.

VIEW THE 2020–21 SEASON

Your subscription means more than ever. Explore the 2020–21 season and purchase your subscription today!