Sixty-six foot ceilings, scarlet carpet, teakwood, and travertine marble greet visitors to Jones Hall, the home of the Houston Symphony. Located at 615 Louisiana Street in the heart of Houston’s downtown Theater District, our theater has a uniquely-designed movable ceiling that enables the auditorium to literally shrink or expand from 2,167 to 2,912 seats.

Ticket FAQs: Use this link for detailed ticket policies and information.

 

CONCERT VENUES

Our permanent home is Jones Hall for the Performing Arts, located in the heart of Houston’s thriving Theater District. We also perform regularly at the Cynthia Woods Mitchell Pavilion and Miller Outdoor Theatre, among other locations throughout Greater Houston.

Lobby doors open one hour prior to the start of the concert and theatre doors open 30 minutes prior. We recommend arriving no later than 30 minutes prior to concert start time.

You may find directions and parking information for all concert locations at this link: View Directions & Parking

Absolutely. The safety of our patrons is of the utmost importance to us. If you would like a security escort to your car, simply notify any usher or our front of house manager, and we will happily arrange this for you.

The Patron Services Center is open Monday through Saturday, from 12 noon to 6 p.m., at its location in the courtyard of Jones Hall or by phone at 713.224.7575.

We recommend patrons elect to have their tickets electronically delivered via email. These tickets may be scanned directly from a mobile device or printed from home. Alternatively, tickets purchased in advance of a performance can be mailed.

Street-level entrances provide access to the main lobby from Louisiana Street and the side entrance on Texas Avenue. The courtyard entrance is accessible through the tunnel from the Theater District Parking Garage.

Restrooms in Jones Hall are located throughout the building, including the courtyard, mezzanine, and balcony levels.

 

CONCERT ETIQUETTE, SEATING AND SOCIAL MEDIA

We want your concert experience to be as relaxing and enjoyable as possible. You will see patrons in formal attire, business casual, and everything in between.

Unfortunately, we do not allow cameras or any audio or recording devices during a performance. Photography, cameras or any audio or visual recordings of performances is strictly prohibited.

Though we encourage the use of social media before or after a performance, patrons may not use their phones during a performance.

Each performance typically allows for late seating, which is scheduled in intervals and determined by the conductor. Our ushers and front of house staff will instruct you on when late seating is allowed.

Food is not permitted inside the auditorium. Patrons may bring drinks into the auditorium for POPS Series concerts. Drinks are not permitted inside the auditorium for Classical concerts.

The Encore Café and in-hall bars are open for Symphony performances, and food and drink will be permitted in bar areas. Hot food, light refreshments, bar drinks, and beverages are all available for purchase at Jones Hall.

Pre-Order Menu Items: Save time by pre-ordering your food and drinks before the show for intermission: Order hot food and pasta from the hot food stations and cocktails and Grab & Go items from the Round Bar.

Children ages 6 and up are welcome to all Classical, POPS, and Symphony Special concerts. Children of all ages are welcome at Family Series performances. Children must have a ticket for all ticketed events.

For Classical Series performances, holding applause between movements is considered respectful of the performers’ concentration and mindful of musical continuity. The conductor generally signals when a piece is over by putting his or her arms down and turning to the audience.

Unfortunately, we are unable to accommodate requests for autographs. However, patrons are allowed to wait outside at the stage door on Texas Ave.

 

THE PATRON EXPERIENCE

Prelude is currently presented live in hall.

  • In-hall Prelude: Pre-concert discussions are held in Jones Hall prior to each Classical Series concert on Friday and Saturdays at 7:15 p.m., and Sundays at 1:45 p.m.

Prelude sometimes features guest artists and members of the orchestra.

You may purchase Houston Symphony recordings online using the link below.

Browse Symphony Store

The Encore Café and in-hall bars are open for Symphony performances, and food and drink will be permitted in bar areas. Hot food, light refreshments, bar drinks, and beverages are all available for purchase at Jones Hall.

Patrons may bring drinks into the auditorium for POPS Series concerts. Drinks are not permitted inside the auditorium for Classical concerts.

Pre-Order Menu Items: Save time by pre-ordering your food and drinks before the show for intermission: Order hot food and pasta from the hot food stations and cocktails and Grab & Go items from the Round Bar.

Alternatively, if you would like to eat outside of the hall, you may visit nearby restaurants and cafes (e.g. Birraporetti’s, Perbacco, the Lancaster Hotel Bistro, as well as many options along Main St. and in the GreenStreet Downtown development).

Wheelchair-accessible seats within Jones Hall are available. For help with ticket purchases including buying wheelchair-accessible seats, please contact our Patron Services Center at 713.224.7575, 12 noon–6 p.m., Monday–Saturday.

Houston First Corporation offers free access to Aira, an app and optional wearable device to aid blind and low-vision people conduct tasks and navigate public spaces with enhanced ease and independence.

In an effort to increase accessibility, Houston First has partnered with Aira to cover the cost of any minutes used through the service within Jones Hall for the Performing Arts.

 

CONCERT SERIES AND PROGRAMMING

As part of our mission to be relevant and accessible to all audiences, we offer the following concert series:

  • Classical Series: 18 concert weekends led by Music Director Juraj Valčuha
  • POPS Series 9 concert weekends led by Principal POPS Conductor Steven Reineke
  • Family Series: 4 concerts on Saturday mornings at 10 a.m. or 11 a.m.

Our specials are typically one- or two-night events and are not part of subscription packages.

We recognize that some patrons may not feel comfortable attending in person at this time, and we are committed to bringing live music to you, wherever you are. Livestream packages are available for each concert series. Browse livestream packages

Classical, POPS, and Family performances are programmed during the season, from September to May. We typically offer FREE Neighborhood Concerts in June, as well as our Summer Symphony Nights at Miller Outdoor Theatre.

We’re proud to offer a wide assortment of programs for all audiences each season, including classical music, classic rock, movies on the big screen, video game music—and everything in between! Film with live orchestra (e.g.,Harry Potter, Raiders of the Lost Ark) and “Music of” (e.g., Prince, Led Zeppelin) programs may be presented throughout the season and in the summer. Check our concert calendar, and be sure to join our email list for the most up-to-date concert information!

 

PATRON COMMUNICATIONS

If a concert is affected by bad weather, you will receive a call and email. Patrons are also encouraged to check our Facebook, Twitter , and Instagram for up-to-the-minute updates.

We highly encourage you to subscribe to our email list for information on upcoming concerts, promotions, etc!

Patrons are also encouraged to check our Facebook, Twitter, and Instagram for up-to-the-minute updates.

It’s important that we maintain accurate records of your contact information. If anything changes, please notify our Patron Services Center by calling 713.224.7575 during operating hours: Monday–Saturday, 12 noon–6 p.m.

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