Last fall, all of our donors received a letter and/or email introducing myself (Danny Hutchins), Samantha Gonzalez and Jessica Ford. The Symphony hired us as Patron Services Specialists in September in an effort to provide a more personal approach to customer service for our donors. I thought I’d give you all a closer look at … Continued
As I scroll through the past blogs of my colleagues, trying to move past the writer’s block that I am having, I can’t help but notice how great and intimate the blogs are. Of course, you’re probably thinking that this is a really biased opinion. But seriously, we have done a pretty good job with … Continued
March 28th marked my first six months working at the Houston Symphony as a Patron Services Specialist. In the short time that I have been here, I have forged special relationships with several patrons who have been willing to open their hearts and welcome me into their Houston Symphony experience. There are so many different … Continued